Acceptable Use Policy

Last updated: 2026-05-26 · Effective: 2026-05-26

This Acceptable Use Policy ("AUP") describes activities that are prohibited on the Dealer Bosses Service. It supplements our Terms of Service. Violations may result in suspension or termination of your account without refund, and we may report unlawful activity to the appropriate authorities.

1. Prohibited Content

You may not use the Service to upload, store, or transmit:

Content that infringes copyright, trademark, trade secret, or other intellectual property rights
Child sexual abuse material or any content sexualizing minors
Content that promotes violence, hate, harassment, or discrimination on the basis of race, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability, or other protected characteristic
Material that is defamatory, libellous, or violates a person's right of publicity or privacy
Personal data of individuals who have not consented to its processing, except as necessary for legitimate business operations
Malware, viruses, worms, or any code designed to harm computer systems
Credentials, secrets, or access tokens belonging to others

2. Prohibited Activities

You may not:

Use the Service to send unsolicited commercial email (spam), or to harvest email addresses
Resell access to the Service or operate the Service as a multi-tenant platform for your own customers without a written reseller agreement with us
Attempt to gain unauthorized access to the Service, other tenants' workspaces, our infrastructure, or any account that is not yours
Probe, scan, or test the vulnerability of our systems except as authorized under our Coordinated Disclosure policy (Section 5)
Use the Service to send messages that mislead recipients about the origin of the message or to impersonate a person or organization
Bypass, circumvent, or exceed the quotas of your plan through automation, multiple accounts, or other technical means
Use the Service to host content unrelated to your dealer-management operations (e.g. file storage, content distribution, cryptocurrency mining)
Interfere with or disrupt the Service, our network, or the workspaces of other customers, including by excessive load, denial-of-service tactics, or running long-running processes that monopolize resources
Reverse-engineer, decompile, or attempt to derive the source code of the Service

3. Email Sending

Some plans allow sending email through the Service (e.g. invoices, customer notifications). When you do, you are responsible for ensuring your messages comply with anti-spam laws, including Canada's CASL and (where applicable) the US CAN-SPAM Act. We may impose volume limits or require additional verification before enabling bulk email features.

4. Regulated Industries

You are responsible for ensuring your use of the Service complies with any laws or regulations specific to your industry (e.g. cannabis retail, firearms sales, alcohol sales). We do not represent that the Service is suitable for any regulated activity, and we may decline service to industries that pose unacceptable legal risk to us, our payment processor, or our infrastructure provider. If your business operates in a regulated industry, contact legal@dealerbosses.com before relying on the Service for compliance-critical workflows.

5. Coordinated Vulnerability Disclosure

If you discover a security vulnerability in the Service, please report it to security@dealerbosses.com instead of exploiting it. We will acknowledge receipt within 5 business days and work with you in good faith to investigate. We will not pursue legal action against researchers who act in good faith, avoid privacy violations, do not exfiltrate data beyond proof-of-concept, and give us reasonable time to fix the issue before public disclosure.

6. Enforcement

If we suspect a violation, we may investigate and, depending on severity, take any of the following actions without prior notice: contact you for clarification, temporarily disable specific features, suspend your workspace, terminate your account, retain or remove offending content, or report you to law-enforcement or other authorities. We will generally try to give notice and a chance to remediate when feasible, but reserve the right to act immediately in cases involving illegal content, security threats, or harm to others.

7. Changes

We may update this AUP from time to time. Material changes will be announced by email at least 30 days before they take effect.

8. Contact

Questions: legal@dealerbosses.com · Report abuse: abuse@dealerbosses.com · Security: security@dealerbosses.com